Privacy Policy

INTRODUCTION

Unmatched Marketing respects the privacy of visitors to our website. We are committed to protecting the privacy of the information we collect. We understand that the information we collect may be of a personal or confidential nature. Unmatched Marketing has structured its privacy policy to comply with the USA Privacy Principles in respect of the collection, use, management, disclosure, quality, security, access, and correction of personal information.

WHAT IS YOUR PERSONAL INFORMATION?

When used in this privacy policy, the term “personal information” has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address, credit card details, account number, and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?

We may collect the following types of personal information:

Name; Business name; Mailing or street address; Email address, telephone, and facsimile numbers; Mobile phone number; Age or birth date; Profession, occupation, or job title; ACN or ABN numbers; Web site address; Details of the products and services you have purchased from us or our customers (on whose behalf we may provide products or services) or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries; Credit card details; In the case of Unmatched Marketing’s website, how you use the website, and information regarding your browsing activity when you visit the website; Any additional information relating to you that you provide to us directly through our website or indirectly through the use of our website or online presence, through our representatives or otherwise; and Information you provide to us through our service center, customer surveys, or visits by our representatives from time to time.

It is important to appreciate that much of the personal information we collect and hold is done so by us when we are acting as the “agent” or service provider of our customer. For example, we operate call centers on behalf of many companies, from retailers to banks and other institutions. When you contact one of our operators at a call center, or are contacted by one of our operators at a call center, you may not necessarily be aware that the call center is operated by Unmatched Marketing on behalf of our customer. We have set out in the Annexure to this policy some more detail around the information we may collect and hold in respect of each of our key businesses. Please read this carefully.

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous data or aggregated information about how users use our websites. We do not re-identify this information to turn it into personal information.